Effective September 29, 2026
What the apps process
Visionary Desktop on Apple Vision Pro and Visionary Companion on macOS process the information needed to pair your devices and provide the features you choose to use. This can include nearby device names, pairing information, Mac app and window information, window imagery, keyboard and pointing-device input, clipboard contents, audio, and camera or microphone media. This data only moves between your devices.
What we do not collect
The apps do not send us information about your app use, and we cannot remotely access their diagnostic logs. Information processed on your devices and exchanged between your paired devices stays under your control. The apps do not require a Visionary Desktop account, contain advertising, use third-party analytics, or track you across apps or websites.
Information stored on your devices
Pairing information, device preferences, and app settings are stored locally so that your devices can reconnect and remember your choices. Live window, input, clipboard, and media data is used to provide the active session. You can remove a pairing in the app, and uninstalling the apps removes their locally stored app data according to macOS and visionOS behavior.
Diagnostics and support
Diagnostic messages are stored in your device’s system logs, and the apps also keep small, bounded local trace files. Local logging does not send information to us. These logs may include device names, network addresses, app and window information, connection and permission state, and performance timings. Older entries in the local trace files are replaced as they reach their limits; system log retention is managed by macOS and visionOS.
Only when you choose Export Diagnostics does the app create a diagnostic ZIP for you to save. Exporting does not send it to us. We receive it only if you choose to attach it to a support email and send that email. The exported ZIP remains where you save it until you delete it. Support messages and attachments are used and retained to answer your request and investigate the reported issue. You can request deletion of your support messages and attachments by emailing us at the address below.
Website measurements
Our website records daily counts of page views and Companion downloads. Daily visitor counts may use an identifier derived from your network address and browser information. Our analytics database stores this daily identifier rather than the original network address or browser information, and removes earlier identifiers when a later day’s page view is recorded. Visiting the website does not upload diagnostic logs from the apps.
Security
Connections between paired devices are TLS secured. No system can guarantee absolute security, but Visionary Desktop is designed to keep shared content within connections you establish between your own devices.
PRIVACY QUESTIONS
Talk to us.
Questions about this policy or a privacy request can be sent to:
support@visionarydesktop.com